Delivery Options

A brief overview of the options available

 

Delivery Options

Overnight - Parcel

Regular Parcel: 30kg per item – 1.2m x 0.55m x 0.5m (including all packaging) – Multiple parts per consignment are permitted

  • Any individual parcel or group of parcels
  • Max regular parcel weight, any single item – 30kgs
  • Max regular parcel dimensions – 1.2m x 0.55m x 0.5m
  • Timed delivery options:

Monday to Friday by:

  • 09.00 (am)
  • 10.00 (am)
  • 12.00 (noon)
  • 16.00 (pm – standard next day delivery)

Saturday* by:

  • 09.00 (am)
  • 10.00 (am)
  • 12.00 (noon)
*SATURDAY SERVICE: Please note that Saturday service must be requested, if not stated, delivery will take place on Monday. A surcharge is applicable. Not all services are available to all areas – please contact us for further information.
Overnight - APC CourierPack

Courier Pack – is the item less than 5kg and smaller than A3

  • APC corporate A3 sealable plastic bag
  • Maximum weight 5kg
  • Excludes liquids
  • Travels separate from other freight
  • Timed delivery options:

Monday to Friday by:

  • 09.00 (am)
  • 10.00 (am)
  • 12.00 (noon)
  • 16.00 (pm – standard next day delivery)

Saturday* by:

  • 09.00 (am)
  • 10.00 (am)
  • 12.00  (noon)

*SATURDAY SERVICE: Please note that Saturday service must be requested, if not stated,  delivery will take place on Monday. A surcharge is applicable. Not all services are available to all areas – please contact us for further information.

Overnight - APC MailPack

Mail Pack – is the item less than 1kg and smaller than A4

  • APC corporate A4 sealable plastic bag
  • Maximum weight 1kg
  • Excludes liquids
  • Travels separate from other freight
  • Timed delivery options:

Monday to Friday by:

  • 09.00 (am)
  • 10.00 (am)
  • 12.00 (noon)
  • 16.00 (pm – standard next day delivery)

Saturday* by:

  • 09.00 (am)
  • 10.00 (am)
  • 12.00  (noon)

*SATURDAY SERVICE: Please note that Saturday service must be requested, if not stated, delivery will take place on Monday. A surcharge is applicable. Not all services are available to all areas – please contact us for further information.

Overnight - XS Parcels

Excess Parcel: 30kgs per item – 2.05m x 0.3m x 0.3m (including all packaging) – Multiple parts per consignment are permitted

  • Any individual parcel or group of parcels
  • Max weight any single Excess item 30kgs
  • Max dimensions any single Excess item 2.05m x 0.3m x 0.3m – Parcels with any one of their dimensions greater than the maximum parameters of the Excess service are not suitable for transit via the APC Overnight network.
  • Timed delivery options:

Please contact your local depot for further information. Monday to Friday by:

  • 09.00 (am)
  • 10.00 (am)
  • 12.00 (noon)
  • 16.00 (pm – standard next day delivery)

Saturday* by:

  • 09.00 (am)
  • 10.00 (am)
  • 12.00 (noon)
*SATURDAY SERVICE: Please note that Saturday service must be requested, if not stated, delivery will take place on Monday. A surcharge is applicable. Not all services are available to all areas – please contact us for further information.
International - World Wide Air Service

Wherever in the world you need delivery…

Tendring Express Services in partnership with APC Overnight can take care of it for you. Our international network extends throughout Europe, the United States, Australia and beyond – with everything booked through us. You’ll benefit from dealing with people you know – and it’s convenient too, as your internationals can be collected along with your UK overnights. Most time-sensitive international shipments travel by air – but we will always calculate the quickest, safest and most economical method for your particular requirements. For some European destinations, we offer a 2-4 day road transportation service– and our experienced team can offer you the options. You can benefit too from our knowledge of rules and regulations for particular countries – just ask us for help! If you’ve already got an account with us, you can start sending international shipments by air right away, via your on-line booking system.

Call us for current tariffs and advice or fill in the on-line quotes form and we will come straight back to you.

International - European Road Service

For consigments to Europe we can offer you a range of options to suit your delivery schedule and the location of your recipient. Urgent parcels will of course be sent via our International Air services. Larger or less time-sensitive deliveries our APC EuroConnect road service will fit the bill. The service is a partnership between Tendring Express, APC Overnight and Geodis Calberson – one of the biggest operators into Europe – giving us unrivalled reach and reliability.

  • Economical and reliable service
  • Established, tried-and-tested network offers you excellent reach into Europe
  • Two-day door-to-door delivery to key European cities including Paris, Amsterdam, Brussels, Berlin
  • We can offer you later cut-off times because European traffic can be collected along with your regular UK overnights
  • Up to 50 kilos per item
  • Multi-part or single parcel consignments
  • Local UK service, Europe-wide delivery network
  • Bookings can be made by one quick call to us
  • APC EuroConnect parcels will be taken care of by us through our APC Overnight network

Call us today for more information and quotes, or just fill in the on-line quotes form and we will come straight back to you.

Ireland (Road/Air)

Delivery to Ireland…by air or by road

Sending goods to Ireland via our dedicated Irish services couldn’t be easier with our choice of delivery options. We continue to see a steady growth in demand for these services as people enjoy the high levels of reliability and service they’ve come to expect from Tendring Express and our APC Overnight network.

Crucial Next Day Deliveries By Air

Crucial and urgent packages or parcels can be delivered to your customers in Belfast City Centre as early as 9am, other BT postcodes can be delivered before 10am and Dublin City (areas 1-24) can arrive with your customer by 12 noon. Ireland delivery by our airfreight service is designed for smaller packages – although parcels weighing up to 30kg can be carried for that crucial and urgent delivery

Save On Less Time Sensitive Packages By Road

Larger, bulkier or less time-sensitive packages will benefit from our competitive road service, a 2-3 day delivery schedule to most destination in both Northern Ireland or Eire We can offer fantastic savings on the priority air services. An ideal option for regular consignments being despatched; where each delivery runs to a set schedule such as a company’s replenishment of stock From companies to individuals this service is of course convenient for anyone sending larger or heavier parcels, whether one-offs or multi-part consignments. Our road service is cost effective and convenient Services to Ireland are run though our dedicate depots, based in Belfast and Dublin, enabling us to offer the high standards of service, exactly the same as you enjoy anywhere in our network.

Call us for current tariffs or fill in the on-line quotes form and we will come straight back to you.

Channel Islands

All consignments being sent to Channel Island destinations now require an accurate Goods Description together with a Customs Value for ‘non documents’ consignments.

All deliveries to the Islands require the following information:

  • FULL DESCRIPTION OF GOODS BEING SENT
  • VALUE OF THE GOODS

This information must be placed on the packages themselves This is a legal requirement. Any goods which are sent and do not comply with the above requirements will NOT be delivered and will be returned to you which may incur additional charges.

Call us for current tariffs and advice alternatively fill in our on-line quotes form and we will come straight back to you.

Limited Quantities

Limited Quantities Policy

  1. Whenever Dangerous Goods are packaged and labelled as Limited Quantity (LQ) in accordance with Chapter 3.4 of ADR, APC will, (with a few exceptions) carry these goods to UK mainland destinations by road.
  2. It is the responsibility of the consignor / customer to classify, package and mark the goods for transport.
  3. APC reserve the right to refuse any Limited Quantity or alter and amend this Policy at any time.
  4. Failure to mark, label and package the goods correctly or to conceal DG or to mark as DG something that is not, is a criminal offence and could result in prosecution by the authorities.
  5. To fully comply with the LQ requirements the materials presented for carriage must be packed and labelled in accordance with the current edition of the European Agreement Concerning the International Carriage of Dangerous Goods by Road (ADR).

a) Liquids should be labelled as such and have orientation labels affixed. b) The consignment label should be fixed so the orientation labels are pointing upwards. c) Paint cans must be clipped or sealed. d) Outer packaging should be suitable, secure and undamaged. e) The consignment must be sent as fragile on the LQ service option. THE CARRIAGE OF ANY LIMITED QUANTITY VIA THE NETWORK, ANYWHERE BY AIR OR SEA IS PROHIBITED BY APC POLICY.

If you require additional information regarding this service, please contact our office on 01255 870710 Alternatively use our on-line quote form … we will come straight back to you

Limited Quantities Guidance

Security Service

Specially designed for high value items such as laptops, computers and cameras.

Our Security Service offers a monitored and segregated system for maximum protection. Unloaded under CCTV cameras in separate Security receiving bays and monitored every step of the way. Giving you peace of mind from the moment we collect to the moment we delivery.

  • Scanned then sealed into special cages
  • Tracked at each stage of the journey
  • Increased Liability Cover available*
  • Isolated completely from other traffic
  • All Security Service freight records are retained for at least 12 months

* Please note – items will travel under our Standard Insurance cover only, if Increased Liability Cover has not been requested.

Magazine Service

This service was designed specifically for printers, publishers and mail-order marketers in mind.

Tendring Express & APC Overnight’s no-frills, lower cost, service for the nationwide delivery of magazines, brochures and other printed materials. Offering a cost-effective solution for material, which doesn’t require urgent next day delivery or a signature on delivery.

  • 1-3 day delivery (4-5 days to Northern Ireland and Eire)
  • Signature not required
  • Max weight 2 kilos
  • APC branded bags not required – plain or publication-branded packaging accepted
  • Discounted rates from regular APC MailPack prices
  • Minimum run: 50 items

For More Information Call Us on 01255 870710

Other - Same Day & Pallets

Same Day UK Delivery Service

Tendring Express Services offers competitive rates to and from any destination within the UK for all your Same-Day requirements. Whether you have an urgent document, single or multiple parcels or larger shipments, we can fulfil your mission-critical delivery needs Tendring Express Services provides a secure hand-carried courier service door to door; for fast, reliable and safe delivery of critically urgent packages, parcels & documents. You will receive a personal call from our operations team with your immediate proof of delivery giving you peace of mind every time. A reliable, competitive & personal service you can’t afford to miss Call us today and your parcel could be on its way

Pallet Service

Tendring Express offers a pallet service for all your larger and heavier parcels and packages We offer a daily delivery & collection pallet service Monday to Friday with levels of service to suit your needs and requirements

  • Premium Delivery (24hrs) – Bookings must be made before 12am for next working day delivery
  • Express (48hrs)
  • Economy (72hrs) Delivery is made two working days after pick up

Anywhere in UK & Ireland

  • Next day collections – delivery next working day
  • Economy collections – delivery two working days after

Timed options available

Call us for an immediate quote or fill in our online quotes form We’ll come straight back to you…

Other - Warehouse & Storage Service

We offer storage with full pick and pack facilities in conjunction with our transport services.

Whether Break Bulk from containers or simply palletised unloading and storage, Tendring Express Services can accommodate your fulfilment needs. Our Warehouse and Storage facilities are based conveniently for easy access; located just off the A120; 6 miles from Colchester and 4 miles from Harwich International Port. We can arrange unloading facilities at any time – 24hrs a day. If you have freight coming in from Europe via Hook of Holland, for example, a container awaiting clearance at Felixstowe, Tendring Express can unload, store and distribute your freight throughout the UK & Europe

For additional information regarding this service, please contact our office on 01255 870710 Alternatively use our on-line quote form…we will come straight back to you